SCHEDULE 1 - PRIVACY POLICY

  • 1. INFORMATION WE MAY COLLECT FROM YOU
  • 1.1 This policy (together with our Membership Terms and Conditions) and any other documents referred to on it) sets out the basis on which any personal information we collect from you, or that you provide to us (Personal Information) will be processed by us. Please read the following carefully to understand our views and practices regarding Personal Information and how we will treat it.

    For the purpose of the Data Protection Act 1998 (the Act), the data controller is motiv8 exercise and fitness ltd, kings lynn Norfolk 12 Bergen way pe302jg
  • 1.2 We may collect and process the following Personal Information:
    • a) Information that you give us. Information that you give us by filling in forms on our site www.motiv8exerciseandfitness.co.uk (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, complete the online sign-up process and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number .
    • b) Information about your health. Information regarding your health, which includes information that you give us by filling in the Physical Activity Readiness Questionnaire. Information about your health is considered sensitive personal information under the Act and by submitting it to us you expressly agree that we may process it in accordance with this Privacy Policy.
  • 2. HOW WE USE THE INFORMATION THAT YOU GIVE US
  • 2.1 We will use this Personal Information:
    • a) to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
    • b) to notify you about changes to our service;
    • c) to administer our site and for internal operations, including troubleshooting, information analysis, testing, research, statistical and survey purposes;
    • d) to improve our site and to ensure that content is presented in the most effective manner for you and for your computer;
    • e) to allow you to participate in interactive features of our service, when you choose to do so;
    • f) as part of our efforts to keep our site safe and secure;
    • g) to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
    • h) to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information; and
    • i) with your consent, for marketing purposes to provide you with information about our goods or services or services of third party providers.
  • 2.2 We will endeavour to use whatever method of communication deemed appropriate to notify you of club information in order to best serve your experience and assume that the information provided by you is correct and an acceptable method to provide you with this information.
  • 2.3 As part of our efforts to make further improvements to the service we provide our Members, telephone calls to and from the Membership Support Teams. To protect the operation of our computer systems we monitor incoming and outgoing email.
  • 3. WHO WE SHARE YOUR INFORMATION WITH
  • 3.1 In order to provide our services to you, we may share Personal Information with no one for motiv8 info only,
  • 3.2 We will never disclose Personal Information to third parties:
  • 4. WHERE WE STORE YOUR PERSONAL INFORMATION
  • 4.1 The information that we collect from you may be transferred to, and stored at, a destination)at the motiv8 gym only.. , the processing of your payment details and the provision of support services. By submitting Personal Information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that Personal Information is treated securely and in accordance with this privacy policy.
  • 4.2 All information you provide to us is stored and secure. Where we have given you (or where you have chosen)
  • 4.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect Personal Information, we cannot guarantee the security of Personal Information transmitted to our site; any transmission is at your own risk. Once we have received Personal Information, we will use strict procedures and security features to try to prevent unauthorised access.
  • 5. YOUR RIGHTS
  • Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any information to these websites.
  • 6. ACCESS TO INFORMATION
  • You have the right to access information that we hold about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you such information.
  • 7. CHANGES TO OUR PRIVACY POLICY
  • Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

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